Don’t Be Afraid To Travel If You Have Hearing Loss

August 3, 2018.  As summer races by, many of us are busy travelling.  When you have hearing loss, sometimes travel can be a bit challenging.  At our May meeting, two intrepid ladies shared travel tips from recent trips made to Malta and Australia, making us long to pack our suitcases and start on an adventure off the island.

Brenda Graves, who visited Malta and Sicily with her husband Stuart this spring, noted that “the close quarters, upholstery, and carpeting found on modern airplanes muffle sounds, making hearing what is being said difficult.”  Brenda, whose hearing loss includes high frequency sounds, found that the increasing number of male flight attendants, with their deeper voices, were easier to understand.  She went on to explain that “As a senior lady, I have found that female flight attendants will lean closer to be heard.

Brenda also stressed that not all activities require you to hear well, and showed us photos from a Good Friday pageant in Malta.  “It was quite the occasion!” she noted.

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Good Friday pageant in Malta. (Photo courtesy of Graves family collection.)

Besides flying by plane, Brenda travelled on a ferry to Sicily, to see Mt Etna.  She explained that “Modern ferries are quiet, with minimal vibration.  Sound systems are good and the crew members are quick to repeat announcements, and escort passengers on deck during rough crossings.

She also took a bus tour, and was happy to find that “Our tour bus was modern and quiet.  Our guide spoke four languages quite clearly and loud enough to be heard, even without the sound system.

In addition to the bus tour, Brenda travelled on Hop On Hop Off buses, saying they were an excellent way to get a taste of tourist spots.”  Her advice?  “If there is a guide, try to sit on the upper level near the guide at the front.  Some buses have audio earbuds with an adjustable volume.  Do not sit on the lower level at the back of the bus, as engine noise and vibration make hearing quite difficult.

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View from Hop On Hop Off bus in Malta. (Photo courtesy of Graves family collection.)

A favourite photo of her trip to Malta reinforced that travel doesn’t always require you to have perfect hearing.  “Me ankle deep in the Mediterranean Sea at St. Paul’s Bay, while back home people were ankle deep in snow!

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Brenda Graves dips her toes in the Mediterranean Sea in Malta. (Photo courtesy of Graves family collection.)

We thoroughly enjoyed the presentation Brenda Graves shared with us on Malta.  She’ll be invited back after her next trip!  But, we had more enjoyment to come, with a presentation by Brenda Porter on her trip to Australia with her partner Gerry Gray.

Brenda explained that Australia was a “once in a lifetime trip” for them, and allowed them to visit Gerry’s cousin in Adelaide, as well as see many sights in this beautiful country.  Preparation was key, and she said they “booked a hotel room in Vancouver both coming and going so that we could have a good rest before the long 15 hour flight from Vancouver to Sydney.”  At each stage she made sure that she “indicated when booking flights and guided tours that I was Hard of Hearing.  I polished up my Hard of Hearing button, and packed all the tools for cleaning hearing aids and replacement bits.

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After sharing her tips for travel preparation, we learned some good tips for how she managed en route to their destinations.  “I checked all signage in airports and public transit, and confirmed the information. Upon entering the aircraft, I let the flight attendant know that I would need to be advised of critical announcements.

Once in Australia, Brenda “advised hotel desk personnel, tour guides, waiters in restaurants, etc., that I wear two hearing aids and would require clear articulation and eye contact.  I made certain to repeat back information re times and locations to be sure that I had it right.  I always looked for a corner table or the quietest spot in restaurants and was prepared to make errors and laugh.”  This last tip is essential.  Anyone who travels needs a good sense of humour, whether they have hearing loss or not!

She noted four particular challenges during the trip:

  1. Fatigue! “My solution was to try and find rest time each day.”  Good advice.  Those of us with hearing loss know how difficult it can be to concentrate on hearing when we’re exhausted.
  2. Driving on the left side. Brenda explained that “my ‘good’ ear was away from Gerry, who was the passenger and navigator, and sometimes misunderstood the directions he gave.  The solution was to study maps very carefully in advance, keep my cool, and not panic.
  3. Noise level in Sydney. “The noise in Sydney was very tough as it’s a very busy city.  The solution was to find some quiet time in the room each day.
  4. The Australian accent.

Brenda also had some surprises during the trip…..

There were hearing loops in Sydney Opera House and on Sydney ferries.”  (For a list of places with hearing loops on Prince Edward Island, see here: Places on PEI Equipped With A Hearing Loop)

She appreciated that there was “clear signage on Adelaide and Sydney buses re next stops.”  Much better than trying to figure out an announcement!

She noted that there was “generally greater awareness of hard of hearing than here.” Per the Australian Government Hearing Services Program, which is administered by the Department of Health, one in six Australians is affected by hearing loss, and this is expected to increase to one in four by 2050.  Given the expected growth in the demand for hearing services, the Government of Australia says it is focused on improving accessibility of hearing services. (See www.hearingservices.gov.au/)

Wondering about the percentages in Canada?  It’s already higher than in Australia!  According to  the 2012 to 2015 Canadian Health Measures Survey (CHMS), 40% of adults aged 20 to 79 had at least slight hearing loss in one or both ears.  Adults aged 60 to 79 were significantly more likely to have hearing loss (78%) compared with younger adults aged 40 to 59 (40%) and 20 to 39 (15%). Males (47%) were significantly more likely to have hearing loss compared with females (32%). (See https://www150.statcan.gc.ca/n1/pub/82-625-x/2016001/article/14658-eng.htm.)

Summing up the advice by the two Brendas:

Brenda Graves:  “It’s your vacation.  Enjoy it!

Brenda Porter:  “Travel is wonderful.  Don’t wait.  Plan wisely re fatigue.  And know that people care and want to help.

Brenda’s presentation on Australia and solid tips for preparation were very much appreciated.  We hope she will share insights from future trips!

After these two enjoyable presentations, it was time to celebrate the birthday of Annie Lee MacDonald.

 

Celebrating Annie Lee MacDonald’s birthday.  (Photo credit:  Daria Valkenburg)

Summer doesn’t last forever.  Plan to join us at our September meeting:  Tuesday, September 18, 2018 at 9:30 am at North Tryon Presbyterian Church

For more tips on flying with hearing loss, see: https://search.app.goo.gl/adaCz.  Got travel tips for travelling with hearing loss to share?  Email us at hearpei@gmail.com or comment on our blogYou can also follow us on Twitter: @HearPEI.

© Daria Valkenburg

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Hearing Accessibility Tool Now Available At CLIA PEI

July 26, 2018.  After CBC PEI ran an article and interview about the project to help improve communication between those with hearing loss and the legal community (See CBC PEI Helps To Get The Word Out On ‘How A Project To Improve Legal Communication Is Helping Islanders To Hear Better’), we were contacted by CLIA PEI, the Community Legal Information Association in PEI.  This is a non-profit charitable organization that provides information, referrals, and support on legal issues.

Access to justice is important and the staff members at CLIA are dedicated to offering help – at no cost – in navigating the many questions people may have concerning legal issues.  Some examples include answering basic legal questions, or what to do about a particular legal problem.  They have kits available for a modest price for uncontested divorces, or for powers of attorney.  And if you do need to speak with a lawyer, they have a lawyer referral service that gives you a chance to speak with a lawyer for up to 45 minutes for a small fee (currently $25 plus tax).

So we were delighted that CLIA PEI wanted to participate in the project.  To help in our mutual goal of access to justice for all, we provided a few tips on better communication with those with hearing loss and lent them a hearing accessibility tool – a pocket talker.

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Eliza MacLauchlan, left, and Emma Chilton, right, use the pocket talker to look over materials left for improving communications with those with hearing loss. (Photo credit: Ellen Mullally)

We look forward to hearing feedback from the range of clients CLIA PEI helps!  If you have legal questions and don’t know who to ask, contact them.  And don’t forget to ask to use the pocket talker if you need a bit of help to hear better, but don’t have a hearing aid or cochlear implant.

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Left to right: CLIA Executive Director Ellen Mullally, Daria Valkenburg, CLIA Program Coordinator Kelly Robinson, CLIA Public Legal Education and Information Officer Eliza MacLauchlan. Eliza has the pocket talker, and Kelly our ‘Pardon Me What Did You Say?’ booklet. Notice the wealth of legal information available behind us? (Photo credit: Pieter Valkenburg)

For more information on the program with the legal community, which is funded by a grant from the Law Foundation of PEI, see Improving Communication Between the Legal Community and Those With Hearing Loss.

For a list of lawyers on PEI with a pocket talker in their office, and who have agreed to have their information posted on the blog, see: PEI Lawyers With Pocket Talkers.

Contact information for CLIA PEI:  Community Legal Information Association of PEI, Phone: 902-892-0853 or 1-800-240-9798 (toll-free in the Atlantic provinces).  Website:  www.cliapei.ca. Address: 111-40 Enman Crescent, Charlottetown, PE C1E 1E6. Email: clia@cliapei.ca.

If you are a lawyer who would like to participate, let us know.  If you have hearing loss and don’t have a hearing aid, and your lawyer is not part of this project, ask him or her to consider participation. If you have used a pocket talker at either CLIA or a law office, let us know! Email us at hearpei@gmail.com or comment on our blogYou can also follow us on Twitter: @HearPEI.

© Daria Valkenburg

Billing Counter at City of Charlottetown City Hall is Looped!

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July 25, 2018.  Yesterday another step forward for accessibility for those with hearing loss was made.  The City of Charlottetown has been active in ensuring hearing accessibility at City Hall.  The reception area and council chambers have had a hearing loop installed (See Charlottetown City Hall is Looped). With the help of our PEI based Let’s Loop PEI technicians, the city has now also looped the billing counter in their accounts receivable area on the main floor.

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With Phil Pater, left, and Tom Barnes, right, outside City of Charlottetown’s City Hall. (Photo credit: Brett MacFadyen)

The installation happened early in the morning, just as City Hall opened.  Phil Pater and Tom Barnes, two well known sound technicians on the island, are certified to install hearing loops according to IEC60118 international installation standards.  We’re delighted that these professionals are willing to add hearing loop installations to the list of services they offer.

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Tom Barnes (by counter) and Phil Pater (behind counter) ensure the counter loop is installed properly. (Photo credit: Daria Valkenburg)

Once the hearing loop was installed it was time to test it.  Can you see the delight on Phil’s face when he realizes the counter loop is ‘activated’?

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Phil Pater checks out the hearing loop while Tom Barnes speaks to him from behind the counter. (Photo credit: Daria Valkenburg)

My turn was next, and Phil was quick to catch my ‘aha’ moment, when I could hear Tom, who sat behind the counter.

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Wow! What clarity of sound! (Photo credit: Phil Pater)

Once we knew the hearing loop worked, the staff members behind the accounts receivable department counter were invited to test it out.  Summer student Brett MacFadyen had his own ‘aha’ moment.

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Summer student Brett MacFadyen, who works at the billing counter, tries out the hearing loop. (Photo credit: Daria Valkenburg)

We applaud the City of Charlottetown for their initiative in bringing accessibility for those with hearing loss to City Hall.  We encourage more places to join them. Counter loops are affordable and easily installed. If you have a venue that uses a counter or booth with a glass barrier, please consider the benefits of making your venue more accessible!

Have you tried out one of the loops installed at City Hall?  Email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

List of places on PEI with a hearing loop: https://theauralreport.wordpress.com/places-on-pei-equipped-with-a-hearing-loop/

© Daria Valkenburg

 

How Open Are We To Accessibility?

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July 1, 2018.  In the previous blog posting, a link to a federal accessibility grant was included, with a note that the deadline for applications was July 26, 2018.  Acceptable criteria for the federal accessibility grant includes ways to improve accessibility for those with hearing loss, such as the installation of hearing loops and counter loops with telecoils.  Here is the link: https://www.canada.ca/en/employment-social-development/services/funding/enabling-accessibility-fund-small-projects.html.

A few of you noted that while you would like to see your church looped, you had doubts that the parish council would be willing to consider applying for a grant for a hearing loop.  Accessibility doesn’t happen by magic. It’s up to the individual parishioners to express their wishes and advise what accessibility accommodations they need.

PEI isn’t alone in the challenge of hearing accessibility.  A recent article in a Catholic magazine discussed the issue of accessibility and how attitudes can make the difference between embracing all who wish to attend a service or continuing to maintain barriers. This article has been making its way through Twitter and Facebook accounts. Take a look:  http://www.ncregister.com/blog/jenfitz/are-people-with-disabilities-welcome-at-your-parish.

In contrast, some places get very creative in finding ways to ensure accessibility.  A Honda dealership in New Jersey installed a hearing loop in its showroom and service departments to make vehicle purchases and maintenance more accessible for those with hearing loss. Read here:  https://www.tapinto.net/towns/hillsborough/categories/press-releases/articles/clinton-honda-installs-hearing-loops-to-enhance.

Accessibility only happens if we all work towards it.  Our thanks to Joan Gallant for letting us know that she has given her local Lions Club the information needed to apply for a federal accessibility grant to install hearing loops.  The finance committee of her church is next on her list.

More looping stories or suggestions?  Email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

Federal Accessibility Grants For Hearing Loops Available

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June 28, 2018.  If you would like your church, workplace, place of business, doctor’s office, hospital, municipal office, etc to have a hearing loop installed for better accessibility for those with hearing loss, a new federal accessibility grant is available.  Deadline for applications is July 26, 2018. Here is the link: https://www.canada.ca/en/employment-social-development/services/funding/enabling-accessibility-fund-small-projects.html

Currently on PEI, two churches and Charlottetown’s City Hall have installed hearing loops and these alone are making a difference to Islanders with hearing loss.  Now, there is an additional opportunity to move the Let’s Loop PEI project forward with the opportunity to apply for federal funding.

Already on our wish list for a hearing loop?  Here is a sampling of what has already been identified:

  • Theatres around the island that offer live performances
  • Churches and church halls
  • Registration desks at the hospitals in Charlottetown and Summerside
  • Charlottetown Airport
  • Doctors’ offices
  • Pharmacy counters
  • Hotel registration desks

Many cities and municipalities are legislating access for those with hearing loss.  With new disability laws coming into effect, this is a good opportunity to receive help with funding.  If you missed the buzz about the new upcoming legislation, here are two links: http://www.cbc.ca/news/canada/prince-edward-island/pei-accessible-canada-act-carroll-1.4717665 and http://www.cbc.ca/news/politics/accessibility-act-duncan-1.4715491.  You may recall that we participated in the consultation process and submitted a brief on behalf of our organization to both provincial and federal authorities.

It’s now up to us to encourage the venues we use to get in the loop!

More looping suggestions?  Email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

Report On Our June 2018 Meeting

June 27, 2018.  At the final meeting before the summer break, our guest speaker was Dr. Michael Corman, Principal Advisor of Senior’s Health at PEI’s Department of Health and Wellness. One of the roles of the Department is to provide oversight and policy direction to Health PEI.

Dr. Corman came to give an overview of PEI’s first Action Plan for Seniors, Near Seniors, and Caregivers entitled, “Promoting Wellness, Preserving Health“, released in May 2018. (See:  https://www.princeedwardisland.ca/en/information/sante-et-mieux-etre/seniors-health-and-wellness-action-plan) The Action Plan was prepared in consultation with many organizations and seniors, and Annie Lee MacDonald was our representative to ensure that those with hearing loss had a voice at the table.

We wanted ensure that, as the Action Plan becomes implemented, that hearing health and issues around hearing loss are not forgotten, and Dr Corman was presented with information about the work we have done over the past year.  The presentation generated a lot of interest and questions, and we thank Dr Corman and policy analyst Aly Inman for taking the time to meet with us.

One of the items mentioned by Dr Corman was Health PEI’s patient navigator service, which many had not heard about. Here is a link for more information: https://www.princeedwardisland.ca/en/information/health-pei/patient-navigator and the contact information: Email patientnavigator@gov.pe.ca or call 1-844-882-3141.

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Following the tea break, Jane Scott, of Ottawa, presented a cheque to us from the CHHA Foundation, on behalf of CHHA Foundation’s President Carole Willans. This was the final payment for the grant awarded for the Let’s Loop PEI project in May, in which two churches (South Shore United Church and West River United Church) and the City of Charlottetown’s City Hall participated.  We now have two technicians who can install hearing loops to IEC60118 international installation standards.

In the presentation, Jane read out the following from Carole Willans:  “All the CHHA Foundation Board members expressed their appreciation for the way the CHHA PEI Chapter took advantage of this funding opportunity.  The Chapter demonstrated its great ability to work as a group to get the job done.  More importantly, the lives of so many hard of hearing people have been improved and that is worth every cent.  Kudos to the Chapter and its volunteers for a job well done.  You make all hard of hearing Canadians proud!

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Jane Scott on left presents grant cheque from CHHA Foundation to Daria Valkenburg and Annie Lee MacDonald for the Let’s Loop PEI project. (Photo credit: Brenda Porter)

Our thanks to the CHHA Foundation for helping making this project a reality.  It’s a good beginning as more venues are encouraged to make their places more accessible for those with hearing loss.

Our next meeting is on Tuesday, September 18, 2018, 9:30 am at North Tryon Presbyterian Church in North Tryon.  In the meantime, you can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

So You’ve Been Invited To Speak To People With Hearing Loss

June 26, 2018.  Last year, as part of a commemoration event in Burgdorf, Germany, I was invited to give a presentation on a displaced persons camp that had been located in Burgdorf between 1945 and 1950. The Camp Ohio Research Project is one I happily volunteer for, as my father had been a resident in that camp.

However, there were many challenges to accepting this request.  As a person with hearing loss, I can easily misunderstand what someone says to me in English, let alone in German or French or Portuguese, the four languages of the audience.  There would be extensive media coverage, and the event was to be broadcast worldwide on a YouTube channel.  I said no, at first.

My husband then pointed out that my father would have wanted me to do this, and he also reminded me that I had taught adults for a living.  Just say yes.  And so I did.

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Onstage in Burgdorf, Germany, giving a presentation to a multi-national audience. (Photo credit: Joachim Dege)

Many presentation tips were drawn upon for this event to be a success.  They included the need to speak slowly.  This is so people who did understand English, but as a second language, could translate what I said in their head, and for the two people translating into German to have a chance to do their interpretation.

Because of the cameras, we had to have good lighting and a good sound system.  Everyone received a handout, in English and German, of the key points to be covered.  As this presentation included a photo slideshow, the pictures told a lot about what was being discussed.

There were many questions after the presentation, and each question was repeated in English and German, as were the answers.  Overall, it was a success.

answering questions during slide show

Ralf Gräfenstein on the left, and Tobias Teuber on the right, translated my presentation into German. (Photo credit: Bettina Wendlandt)

Many of the same tips used in addressing an international audience, or any audience for that matter, become essential tools for communication in addressing a group of people with hearing loss.

We are lucky to have many interesting presenters at our meetings, but sometimes the presenters make it difficult to follow them.  They speak too quickly.  They face the screen instead of the audience, or they wander around the room, meaning many people can’t see them.  If you can’t see someone, usually you also can’t hear them.

When Brenda Porter made the suggestion that we needed to prepare a tip sheet for presenters, everyone agreed, and 8 key points were decided upon to give to every future presenter. (See here: Tips for presenters when speaking to those with hearing loss )

Tips For Presenters When Speaking To Those With Hearing Loss

  1. Speak clearly and not too quickly, giving a natural pause between phrases/sentences.
  2. Stand in one place, rather than moving around. Face your listeners.
  3. Be sure that the lighting is good and that your face is well lit, not in shadow. In order to speech read, your listeners need to see your face clearly!
  4. Use lots of facial expression. This helps enormously in providing a context for your words and is key for speech reading.
  5. If at all possible, use a sound system. Be sure that your microphone is not directly in front of your mouth. All persons with hearing loss speech read to some extent and need to see your mouth/lips.
  6. Display the main points of your presentation in some way – whether via PowerPoint, a flip chart, or printed outline.
  7. Pause from time to time, especially following key points, and ask whether your listeners whether they need you to repeat/rephrase what you have said.
  8. Before answering, be sure to repeat any audience questions to be sure that listeners have understood them.

There are many more tips, of course, such as not using contractions.  If you don’t hear well, words like ‘can’ and ‘can’t’ sound the same!  Real-time captioning would be great, but is not affordable for a short presentation to a relatively small group.  And if you are listening to a presentation in a language you are not familiar with, contextual clues are very important.

Do you have more tips to share?  You can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

 

More Info On Hearing Loop Access at Charlottetown City Hall

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June 17, 2018.  An excellent article, ‘City of Charlottetown improves access at City Hall for people with hearing loss’ by Dave Stewart of The Guardian was recently published in the newspaper.  (See http://www.theguardian.pe.ca/news/local/city-of-charlottetown-improves-access-at-city-hall-for-people-with-hearing-loss-218999/).

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Rachel McPhee, left, receptionist at City Hall in Charlottetown, talks to Brenda Porter, a member of the city’s board of persons with disabilities, about the new looping technology installed in the building. (Photo credit: Dave Stewart of The Guardian)

You can see in the above photo that the sign for disability access includes the universal symbol indicating that there is a hearing loop installed.  The ‘T’ on the bottom right stands for ‘telecoil’.

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As word spread of the city’s initiative, a wish list for more hearing loop access in public venues began, with the airport, hospital, and theatres top of the list.  Joan Gallant commended Charlottetown’s Mayor: “Congratulations to Clifford Lee for seeing the importance of looping City Hall. Next I would like to see Homburg Theatre looped!! The more public places looped, the more those of us who are hard of hearing will be able to take part and contribute to our communities.”  We can only hope that interest in hearing loop access will grow!

If you do not have a telecoil activated in your hearing aid or cochlear implant, talk to your audiologist.  As Brenda Porter noted in the interview with Dave Stewart “…the sound is clear and crisp. It’s as if I didn’t have any hearing loss. You can come in (to council chambers) and as long as you have a certain component in your hearing aid activated, you don’t have to put on a headset or put on a necklace or do anything that announces to the world that ‘Hey, I’m hard of hearing’.’’

If you have hearing loss, but don’t wear a hearing aid or have a cochlear implant, you can still access a hearing loop by other assistive listening devices.  See our previous posting The Let’s Loop PEI Project – How You Can Access An Area With A Hearing Loop for more information.

Have you used a hearing loop?  Share your experience and help build awareness so more places on PEI can be looped. You can email us at hearpei@gmail.com or comment on this blogYou can also follow us on Twitter: @HearPEI

Follow this link to places on PEI equipped with a hearing loop: Places on PEI Equipped With A Hearing Loop

Don’t forget about our upcoming meeting, the last one before the summer break:  Tuesday, June 26, 2018 at 9:30 am at North Tryon Presbyterian ChurchGuest speaker:  Dr. Michael Corman, Principal Advisor Senior’s Health at PEI’s Department of Health and Wellness, will give an update on the new Seniors Strategy for PEI.  Our chapter participated on the consultation committee for this strategy.  This is your opportunity to ask questions and make your voice heard as the Action Plan for the Seniors Strategy is developed.

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

 © Daria Valkenburg

 

Spring 2018 Level I Speechreading Graduates

June 16, 2018.  The Spring 2018 Level I Speechreading course was successfully completed by 5 participants, who received their certificates:  David Bruce, Gerry Gray, Gillian Hutchings, Louise Larkin, and Wayne MacNeill.  Congratulations to them, and to instructor Nancy MacPhee for a successful session.

Speechreading Level 1 Spring 2018 graduates

Spring 2018 Level I Speechreading graduates. Left to right: Gerry Gray, Gillian Hutchings, David Bruce, Wayne MacNeill (missing: Louise Larkin) (Photo credit: Nancy MacPhee)

Did you know that speech reading can have a beneficial effect on your brain and your ability to hear, especially with a cochlear implant?  (See https://medicalxpress.com/news/2017-08-brain-responses-lip-reading-benefit-cochlear.html)

This session’s participants were asked for their comments on the course.  Here is a sample:

  • I think this is a valuable course even for someone who hears.  It helps one understand those who do have a hearing problem.
  • Excellent program.
  • Amazing teacher.  Well designed course and well designed classes – lots of variation.

David Bruce shared his impression of the course and was frank about the challenges he faced in learning the new skill of speechreading:  “Instructor Nancy MacPhee can only be considered exceptional.  The delivery of the course from someone with her knowledge of this subject was a plus for me from Day One.

My hearing aid provider informed me during my last visit that that she could not do much more for my right ear and that my left one was getting weaker.  She suggested that I consider taking a speechreading course in the near future, and down the road to look into a cochlear implant. 

The presentations and supplied material provided me with a much expanded understanding of hearing problems and how to personally cope with it.

I found speechreading very difficult.  I gained many clues but see a difficult learning period ahead.  More practice and more courses to come.

I can and will recommend this course to all hearing concerned individuals.”

We all use speechreading to some extent in our daily lives, whether we have hearing loss or not.  Try your own skills with the video included in this article from Great Britain….. http://www.bbc.co.uk/ouch/features/the_lip_reading_challenge.shtml!

The next session of speechreading Level I begins this fall.  If you are interested in being on the contact list, send us an email at hearpei@gmail.com.  What will you learn?  Nancy MacPhee advises that “Level 1 introduces the most visible spoken consonants, as well as thematic groups, such as colours and numbers. Students practice with phrases in class groups as well as with the instructor. General info on hearing loss, as well as coping and communication strategies, are covered.

Have you taken a speechreading class?  Share your experience and help encourage others to learn this valuable skill. You can email us at hearpei@gmail.com or comment on this blogYou can also follow us on Twitter: @HearPEI

A few places on PEI now have a hearing loop installed.  Follow this link to places on PEI equipped with a hearing loop: Places on PEI Equipped With A Hearing Loop

Several lawyers on PEI have a pocket talker on hand as a convenience for their clients with hearing loss.  Follow this link for a list: PEI Lawyers With Pocket Talkers

Don’t forget about our upcoming meeting, the last one before the summer break:  Tuesday, June 26, 2018 at 9:30 am at North Tryon Presbyterian ChurchGuest speaker:  Dr. Michael Corman, Principal Advisor Senior’s Health at PEI’s Department of Health and Wellness, will give an update on the new Seniors Strategy for PEI.  Our chapter participated on the consultation committee for this strategy.  This is your opportunity to ask questions and make your voice heard as the Action Plan for the Seniors Strategy is developed.

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

 

© Daria Valkenburg

 

Charlottetown City Hall is Looped

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June 6, 2018.  The Let’s Loop PEI Project, made possible due to a grant from the CHHA Foundation, had a third site participating – the City of Charlottetown.  The city decided to loop the public portion of its council chambers, as well as the reception desk.  Also on the list for hearing loop access is the billing counter.

Mayor Clifford Lee commented in a recent press release. “We are proud to be involved in the Let’s Loop PEI project, becoming the first municipality in the province to take this step and make the public spaces at City Hall more accessible to people with hearing loss,” said Charlottetown Mayor Clifford Lee. “Our Civic Board for Persons with Disabilities, which we created in 2005, has been working with us each year to find more ways to provide equal service and access to all. On behalf of City Council, I commend them for the work they do and would like to thank them for encouraging us join forces..

We are grateful to the city for stepping forward immediately upon hearing of this project.  It’s never easy to be first!

The City of Charlottetown went through the same steps as South Shore United Church and West River United Church:

Step 1: The Field Survey

The City of Charlottetown did its own field survey.

Step 2: The EMI Test

Pieter Valkenburg did the EMI (electromagnetic interference) test of the council chambers, carefully noting placement of every microphone and TV connection, anything that might cause interference.

CIMG9990 Apr 30 2018 Pieter by wall with high EMI City of Ctown Council chambers

Pieter Valkenburg at Charlottetown city hall council chambers. (Photo credit: Daria Valkenburg)

Step 3: The Site Evaluation

Phil Pater and Tom Barnes, along with Bill and Wilma Droogendyk of Better Hearing Solutions, did the site evaluation. John Donahoe, the city’s IT consultant was an interested observer and participated in some of the training sessions.

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Tom Barnes, with John Donahoe in the background. (Photo credit: Daria Valkenburg)

 CIMG0033 May 15 2018 Site survey city of Charlottetown council chambers John Donohue Bill Wilma

Left to right: John Donahoe, Bill Droogendyk, Wilma Droogendyk. Careful measurements spell success! (Photo credit: Daria Valkenburg)
CIMG0042 May 15 2018 Site survey city of Charlottetown council chambers Phil & Wilma

Testing testing testing! Phil Pater and Wilma Droogendyk. (Photo credit: Daria Valkenburg)

Step 5:  Wiring The Council Chambers

As Charlottetown’s city hall is a historic building from 1888, designated as a National Historic Site of Canada on November 23, 1984, it was important to ensure that no trace of the wiring showed, and none does.  It’s hidden under the carpet.

CIMG0071 May 18 2018 loop installation at City of Charlottetown town hall Phil & Tom in council chambers

Phil Pater and Tom Barnes wired the council chambers. (Photo credit: Daria Valkenburg)

Step 6:  Hooking the Loop Driver to the Sound System

After the wiring was done, the loop driver (amplifier) was hooked to the council chamber’s sound system and calibrated to the IEC60118 standard for a compliant hearing loop.

An informal testing was done by members of the Civic Board for Persons with Disabilities.  Brenda Porter, who is on this board, and has hearing aids with telecoils, commented on the clarity of sound and that there was no background noise to interfere with what was being said.

The city notes that “The next public meeting of Council is on Monday, June 11 at 4:30 p.m. All are welcome to attend, including anyone interested in trying the new hearing loop.” (See https://charlottetown.ca/news/current_news/access_improved_at_city_hall)

Step 7:  Post Signage

The last step in the installation was to post signs advising that the hearing loop was installed.  A brochure on the ways to access a hearing loop was provided.  (See The Let’s Loop PEI Project – How You Can Access An Area With A Hearing Loop for this same information.)

The Counter Loop

The City of Charlottetown went further than looping the council chambers, by deciding to install a counter loop at the reception desk and billing desk.  While work is still progressing on the counter loop at the billing desk, the counter loop at the reception desk is installed.

CIMG0040 May 15 2018 Site survey city of Charlottetown council chambers Bill shows counter loop to John & Jennifer

ohn Donahoe and Jennifer Gavin of the City of Charlottetown look at a sample counter loop for the billing desk with Bill Droogendyk. (Photo credit: Daria Valkenburg)

CIMG0078 May 18 2018 loop installation at City of Charlottetown town hall reception desk Annie Lee tests loop

Annie Lee MacDonald tests out the counter loop at the reception desk, using OTOjOY earbuds and an app on her iPhone. Tom Barnes, Bill Droogendyk, and receptionist Darlene Rice wait for her reaction. Success! (Photo credit: Daria Valkenburg)

Our thanks to the volunteers, CHHA Foundation, City of Charlottetown, and to Bill and Wilma Droogendyk of Better Hearing Solutions for making these installations possible.

You can email us at hearpei@gmail.com or comment on this blogYou can also follow us on Twitter: @HearPEI

Follow this link to places on PEI equipped with a hearing loop:  Places on PEI Equipped With A Hearing Loop

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

 © Daria Valkenburg