Do You Wish You Had Listened To Your Parents?

October 5, 2018.  At a recent meeting, our guest speaker was Mike Smith, publisher of the County Line Courier, who shared his hearing loss story.

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Mike Smith, Publisher of County Line Courier, with Annie Lee MacDonald. (Photo credit: Daria Valkenburg)

An avid guitarist, Mike followed the path of many musicians who have hearing loss after exposure to loud music. (Huey Lewis made this announcement earlier in the year: https://www.today.com/health/huey-lewis-announces-hearing-loss-cancels-2018-performances-t127072. A list of 12 musicians with hearing loss is discussed at https://www.healthyhearing.com/report/52318-Hear-this-12-celebrity-musicians-with-hearing-loss).

While we hear of rock stars from the 1960s now coming forward, classical musicians can suffer even more damage to their ears.  Why? They tend to practice more often, and longer, so have more exposure! (See http://www.wbur.org/hereandnow/2018/04/30/musicians-hearing-loss)

Mike Smith with guitar

Mike Smith wishes he had listened to his parents!

Mike told us how he wished he had listened to his parents “when they kept telling me ‘If you keep playing that loud music, you’re going to go deaf!’ Who knew they were right?”  Anyone who grew up in the 60s can relate!

My own father kept telling me “turn down that noise!” and if I didn’t, he’d shut off the stereo.  Poor man didn’t understand that rock music HAD to be listened at full volume!  These were the days before earbuds.  Parents could keep some control.

But for Mike, these lessons learned came too late.  He explained that he first realized he had a hearing loss while in his mid-30s.  “I kept turning the TV louder, twice as loud as the rest of the family members did.

To offset problems hearing music, he bought a new stereo.  “I couldn’t hear voices on the one I had, and it was no different with the new stereo.  I took it back to the store.

Eventually he went for a hearing test.  “I learned that the high end frequency of my hearing is missing”, meaning higher pitched sounds are no longer heard.  It took 15 years, though, before he took the step of getting a hearing aid. One regret?  “I don’t remember my parents’ funerals as I couldn’t hear the service.   This was pre-hearing aid.

Even with a hearing aid, Mike explained that he still faces challenges.  “The office is hard to work in, as it’s a noisy environment. I can’t really hear the editor, who sits not far from me.  Nor can I hear what is going on in the printing area, which is in a separate room.  I have to go to them when I need to communicate.”  Everyone present at the meeting could relate to that!  “In business, people don’t understand”, he explained.  “I have 6 grandchildren, and they don’t really understand why I can’t always hear what they are saying. Luckily, hearing loss hasn’t affected my ability to play guitar.

Now Mike wants to warn young people about listening or playing music too loud.  “At the age of 17, I thought I knew everything.  I didn’t.”  He isn’t alone.  Today’s youth are at risk from sound going directly into the ear through earbuds, which sit closer to the ear drum. The louder music is played, the more damage can be caused. (See http://www.cbc.ca/news/canada/newfoundland-labrador/earbud-generation-hearing-loss-1.4658336

We appreciated Mike’s frankness in telling his story.  Do you have a hearing loss story to share?  Email us at hearpei@gmail.com or comment on our blogYou can also follow us on Twitter: @HearPEI.

Don’t miss our upcoming events: 

October Chapter meeting:  Tuesday, October 30, 2018 at 9:30 am at North Tryon Presbyterian Church.  Guest speaker will be audiologist Peter Benstead of PEI Audiology, to let us know about the firm’s public information campaign for hearing health.  With hearing loops now being available at venues on PEI, Peter will also let you know how you can have a telecoil activated to your hearing aid.

We will be in Montague on October 27, 2018!  We will have a table at the 7th Annual Learning and Caring for Ourselves Conference, an event hosted by the Seniors Secretariat of PEI on Saturday, October 27th, 9am-3pm at Montague Regional High School.

© Daria Valkenburg

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Don’t Be Afraid To Travel If You Have Hearing Loss

August 3, 2018.  As summer races by, many of us are busy travelling.  When you have hearing loss, sometimes travel can be a bit challenging.  At our May meeting, two intrepid ladies shared travel tips from recent trips made to Malta and Australia, making us long to pack our suitcases and start on an adventure off the island.

Brenda Graves, who visited Malta and Sicily with her husband Stuart this spring, noted that “the close quarters, upholstery, and carpeting found on modern airplanes muffle sounds, making hearing what is being said difficult.”  Brenda, whose hearing loss includes high frequency sounds, found that the increasing number of male flight attendants, with their deeper voices, were easier to understand.  She went on to explain that “As a senior lady, I have found that female flight attendants will lean closer to be heard.

Brenda also stressed that not all activities require you to hear well, and showed us photos from a Good Friday pageant in Malta.  “It was quite the occasion!” she noted.

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Good Friday pageant in Malta. (Photo courtesy of Graves family collection.)

Besides flying by plane, Brenda travelled on a ferry to Sicily, to see Mt Etna.  She explained that “Modern ferries are quiet, with minimal vibration.  Sound systems are good and the crew members are quick to repeat announcements, and escort passengers on deck during rough crossings.

She also took a bus tour, and was happy to find that “Our tour bus was modern and quiet.  Our guide spoke four languages quite clearly and loud enough to be heard, even without the sound system.

In addition to the bus tour, Brenda travelled on Hop On Hop Off buses, saying they were an excellent way to get a taste of tourist spots.”  Her advice?  “If there is a guide, try to sit on the upper level near the guide at the front.  Some buses have audio earbuds with an adjustable volume.  Do not sit on the lower level at the back of the bus, as engine noise and vibration make hearing quite difficult.

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View from Hop On Hop Off bus in Malta. (Photo courtesy of Graves family collection.)

A favourite photo of her trip to Malta reinforced that travel doesn’t always require you to have perfect hearing.  “Me ankle deep in the Mediterranean Sea at St. Paul’s Bay, while back home people were ankle deep in snow!

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Brenda Graves dips her toes in the Mediterranean Sea in Malta. (Photo courtesy of Graves family collection.)

We thoroughly enjoyed the presentation Brenda Graves shared with us on Malta.  She’ll be invited back after her next trip!  But, we had more enjoyment to come, with a presentation by Brenda Porter on her trip to Australia with her partner Gerry Gray.

Brenda explained that Australia was a “once in a lifetime trip” for them, and allowed them to visit Gerry’s cousin in Adelaide, as well as see many sights in this beautiful country.  Preparation was key, and she said they “booked a hotel room in Vancouver both coming and going so that we could have a good rest before the long 15 hour flight from Vancouver to Sydney.”  At each stage she made sure that she “indicated when booking flights and guided tours that I was Hard of Hearing.  I polished up my Hard of Hearing button, and packed all the tools for cleaning hearing aids and replacement bits.

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After sharing her tips for travel preparation, we learned some good tips for how she managed en route to their destinations.  “I checked all signage in airports and public transit, and confirmed the information. Upon entering the aircraft, I let the flight attendant know that I would need to be advised of critical announcements.

Once in Australia, Brenda “advised hotel desk personnel, tour guides, waiters in restaurants, etc., that I wear two hearing aids and would require clear articulation and eye contact.  I made certain to repeat back information re times and locations to be sure that I had it right.  I always looked for a corner table or the quietest spot in restaurants and was prepared to make errors and laugh.”  This last tip is essential.  Anyone who travels needs a good sense of humour, whether they have hearing loss or not!

She noted four particular challenges during the trip:

  1. Fatigue! “My solution was to try and find rest time each day.”  Good advice.  Those of us with hearing loss know how difficult it can be to concentrate on hearing when we’re exhausted.
  2. Driving on the left side. Brenda explained that “my ‘good’ ear was away from Gerry, who was the passenger and navigator, and sometimes misunderstood the directions he gave.  The solution was to study maps very carefully in advance, keep my cool, and not panic.
  3. Noise level in Sydney. “The noise in Sydney was very tough as it’s a very busy city.  The solution was to find some quiet time in the room each day.
  4. The Australian accent.

Brenda also had some surprises during the trip…..

There were hearing loops in Sydney Opera House and on Sydney ferries.”  (For a list of places with hearing loops on Prince Edward Island, see here: Places on PEI Equipped With A Hearing Loop)

She appreciated that there was “clear signage on Adelaide and Sydney buses re next stops.”  Much better than trying to figure out an announcement!

She noted that there was “generally greater awareness of hard of hearing than here.” Per the Australian Government Hearing Services Program, which is administered by the Department of Health, one in six Australians is affected by hearing loss, and this is expected to increase to one in four by 2050.  Given the expected growth in the demand for hearing services, the Government of Australia says it is focused on improving accessibility of hearing services. (See www.hearingservices.gov.au/)

Wondering about the percentages in Canada?  It’s already higher than in Australia!  According to  the 2012 to 2015 Canadian Health Measures Survey (CHMS), 40% of adults aged 20 to 79 had at least slight hearing loss in one or both ears.  Adults aged 60 to 79 were significantly more likely to have hearing loss (78%) compared with younger adults aged 40 to 59 (40%) and 20 to 39 (15%). Males (47%) were significantly more likely to have hearing loss compared with females (32%). (See https://www150.statcan.gc.ca/n1/pub/82-625-x/2016001/article/14658-eng.htm.)

Summing up the advice by the two Brendas:

Brenda Graves:  “It’s your vacation.  Enjoy it!

Brenda Porter:  “Travel is wonderful.  Don’t wait.  Plan wisely re fatigue.  And know that people care and want to help.

Brenda’s presentation on Australia and solid tips for preparation were very much appreciated.  We hope she will share insights from future trips!

After these two enjoyable presentations, it was time to celebrate the birthday of Annie Lee MacDonald.

 

Celebrating Annie Lee MacDonald’s birthday.  (Photo credit:  Daria Valkenburg)

Summer doesn’t last forever.  Plan to join us at our September meeting:  Tuesday, September 18, 2018 at 9:30 am at North Tryon Presbyterian Church

For more tips on flying with hearing loss, see: https://search.app.goo.gl/adaCz.  Got travel tips for travelling with hearing loss to share?  Email us at hearpei@gmail.com or comment on our blogYou can also follow us on Twitter: @HearPEI.

© Daria Valkenburg

Hearing Accessibility Tool Now Available At CLIA PEI

July 26, 2018.  After CBC PEI ran an article and interview about the project to help improve communication between those with hearing loss and the legal community (See CBC PEI Helps To Get The Word Out On ‘How A Project To Improve Legal Communication Is Helping Islanders To Hear Better’), we were contacted by CLIA PEI, the Community Legal Information Association in PEI.  This is a non-profit charitable organization that provides information, referrals, and support on legal issues.

Access to justice is important and the staff members at CLIA are dedicated to offering help – at no cost – in navigating the many questions people may have concerning legal issues.  Some examples include answering basic legal questions, or what to do about a particular legal problem.  They have kits available for a modest price for uncontested divorces, or for powers of attorney.  And if you do need to speak with a lawyer, they have a lawyer referral service that gives you a chance to speak with a lawyer for up to 45 minutes for a small fee (currently $25 plus tax).

So we were delighted that CLIA PEI wanted to participate in the project.  To help in our mutual goal of access to justice for all, we provided a few tips on better communication with those with hearing loss and lent them a hearing accessibility tool – a pocket talker.

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Eliza MacLauchlan, left, and Emma Chilton, right, use the pocket talker to look over materials left for improving communications with those with hearing loss. (Photo credit: Ellen Mullally)

We look forward to hearing feedback from the range of clients CLIA PEI helps!  If you have legal questions and don’t know who to ask, contact them.  And don’t forget to ask to use the pocket talker if you need a bit of help to hear better, but don’t have a hearing aid or cochlear implant.

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Left to right: CLIA Executive Director Ellen Mullally, Daria Valkenburg, CLIA Program Coordinator Kelly Robinson, CLIA Public Legal Education and Information Officer Eliza MacLauchlan. Eliza has the pocket talker, and Kelly our ‘Pardon Me What Did You Say?’ booklet. Notice the wealth of legal information available behind us? (Photo credit: Pieter Valkenburg)

For more information on the program with the legal community, which is funded by a grant from the Law Foundation of PEI, see Improving Communication Between the Legal Community and Those With Hearing Loss.

For a list of lawyers on PEI with a pocket talker in their office, and who have agreed to have their information posted on the blog, see: PEI Lawyers With Pocket Talkers.

Contact information for CLIA PEI:  Community Legal Information Association of PEI, Phone: 902-892-0853 or 1-800-240-9798 (toll-free in the Atlantic provinces).  Website:  www.cliapei.ca. Address: 111-40 Enman Crescent, Charlottetown, PE C1E 1E6. Email: clia@cliapei.ca.

If you are a lawyer who would like to participate, let us know.  If you have hearing loss and don’t have a hearing aid, and your lawyer is not part of this project, ask him or her to consider participation. If you have used a pocket talker at either CLIA or a law office, let us know! Email us at hearpei@gmail.com or comment on our blogYou can also follow us on Twitter: @HearPEI.

© Daria Valkenburg

Billing Counter at City of Charlottetown City Hall is Looped!

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July 25, 2018.  Yesterday another step forward for accessibility for those with hearing loss was made.  The City of Charlottetown has been active in ensuring hearing accessibility at City Hall.  The reception area and council chambers have had a hearing loop installed (See Charlottetown City Hall is Looped). With the help of our PEI based Let’s Loop PEI technicians, the city has now also looped the billing counter in their accounts receivable area on the main floor.

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With Phil Pater, left, and Tom Barnes, right, outside City of Charlottetown’s City Hall. (Photo credit: Brett MacFadyen)

The installation happened early in the morning, just as City Hall opened.  Phil Pater and Tom Barnes, two well known sound technicians on the island, are certified to install hearing loops according to IEC60118 international installation standards.  We’re delighted that these professionals are willing to add hearing loop installations to the list of services they offer.

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Tom Barnes (by counter) and Phil Pater (behind counter) ensure the counter loop is installed properly. (Photo credit: Daria Valkenburg)

Once the hearing loop was installed it was time to test it.  Can you see the delight on Phil’s face when he realizes the counter loop is ‘activated’?

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Phil Pater checks out the hearing loop while Tom Barnes speaks to him from behind the counter. (Photo credit: Daria Valkenburg)

My turn was next, and Phil was quick to catch my ‘aha’ moment, when I could hear Tom, who sat behind the counter.

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Wow! What clarity of sound! (Photo credit: Phil Pater)

Once we knew the hearing loop worked, the staff members behind the accounts receivable department counter were invited to test it out.  Summer student Brett MacFadyen had his own ‘aha’ moment.

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Summer student Brett MacFadyen, who works at the billing counter, tries out the hearing loop. (Photo credit: Daria Valkenburg)

We applaud the City of Charlottetown for their initiative in bringing accessibility for those with hearing loss to City Hall.  We encourage more places to join them. Counter loops are affordable and easily installed. If you have a venue that uses a counter or booth with a glass barrier, please consider the benefits of making your venue more accessible!

Have you tried out one of the loops installed at City Hall?  Email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

List of places on PEI with a hearing loop: https://theauralreport.wordpress.com/places-on-pei-equipped-with-a-hearing-loop/

© Daria Valkenburg

 

CBC PEI Helps To Get The Word Out On ‘How A Project To Improve Legal Communication Is Helping Islanders To Hear Better’

July 13, 2018.  We are very lucky here on Prince Edward Island to have the support of media that help us keep the public informed on activities related to those with hearing loss.  As a volunteer non-profit organization we may not have a lot of resources, but we certainly have a lot of champions!  The ‘County Line Courier’ and ‘Summerside Citizen’ newspapers feature our articles, and CBC PEI helps us reach Islanders far and wide.

Earlier this week I was in the CBC Mainstreet studio to support my husband, in an interview he had with Angela Walker for a Cenotaph Research Project.  While there, I was invited to talk about one of our current projects, helping to improve communications between Island lawyers and those with hearing loss.

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At the CBC Mainstreet studio. (Photo credit: Angela Walker)

Here is the link to that interview:  http://www.cbc.ca/listen/shows/mainstreet-pei/segment/15556801 and the description from the CBC website:  The PEI Chapter of the Canadian Hard of Hearing Association and the Law Foundation of PEI have expanded on a project to ensure lawyers and their clients with hearing difficulties are able to effectively communicate.

CBC PEI went a step further with a web article about the project as well.  Here is the link to the CBC PEI article by Kevin Yarr: http://www.cbc.ca/news/canada/prince-edward-island/pei-pocketalker-lawyers-hearing-impaired-1.4744340, with a transcription of the article below.

How a project to improve legal communication is helping Islanders hear better

‘They did a big public service’

Kevin Yarr · CBC News · Posted: Jul 12, 2018 8:00 PM AT | Last Updated: July 12

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Islanders who are hard of hearing are discovering how useful these Pockettalkers can be, thanks to a pilot project with P.E.I. lawyers. (Sarah MacMillan/CBC)

A project to help clients understand lawyers’ legal advice is bringing some unexpected benefits, says the P.E.I. chapter of the Canadian Hard of Hearing Association.

The pilot project, launched last year, distributed 10 assistive listening devices called Pocketalkers to interested lawyers. The handheld device, which includes headphones, amplifies sounds nearby and helps users filter out background noise so they can focus on what is being said.

Association spokeswoman Daria Valkenburg said lawyers using the device have helped Islanders discover how useful they can be.

“We always knew when a lawyer was in a seniors’ home, if they had gone to visit anybody, because we’d immediately get an email or a phone call saying I want one of those Pocketalkers,” said Valkenburg.

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P.E.I.’s Hard of Hearing Association has developed a brochure for the reception areas of lawyers’ offices that will encourage people with hearing loss to ask for help. (Angela Walker/CBC)

“They did a big public service. We were getting stories from people saying, ‘I can now play cards, ‘I can now go to talk to my kids.’ I think that’s really important. It helped with different types of social isolation.”

The project received funding and support from the Law Foundation of P.E.I.

The project is continuing this year with a new feature — the association has developed a brochure for the reception areas of lawyers’ offices that will encourage people with hearing loss to ask for help.

For a list of lawyers on PEI with a pocket talker in their office, and who have agreed to have their information posted on the blog, please see here: PEI Lawyers With Pocket Talkers

If you are a lawyer who would like to participate, let us know.  If you have hearing loss and don’t have a hearing aid, and your lawyer is not part of this project, ask him or her to consider participation.  You can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

And if you’re curious about the Cenotaph Research Project interview, you can listen to it here:  https://www.cbc.ca/listen/shows/mainstreet-pei/segment/15556040. CBC summary:  Finding the heroic stories behind the names on a local cenotaph. Pieter Valkenburg is a Dutch Canadian who wanted to learn more about the names on the Borden-Carleton Cenotaph. So he started a research project to find the stories behind these fallen soldiers.

Like the work we do?  Consider a donation to help fund activities not covered by a grant.  100% of your donation stays on PEI to help Islanders. See our page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

Improving Communication Between the Legal Community and Those With Hearing Loss

July 13, 2018.  A 2017 posting featured a project funded by the Law Foundation of PEI, which allowed us to work with PEI lawyers to help improve communications between lawyers and those with hearing loss.  (See Pocket Talker Pilot Project With PEI’s Legal Community).  The project, “Understanding the Law: Improving Communication for the Hard of Hearing in Our Legal Spaces”, was very successful and renewed for this year.  (See A Pocket Talker Can Open Up Your World)

As Law Foundation of PEI Chair Gary Scales explained in an interview, “This project promotes ways to improve communications with clients requiring legal services who have hearing difficulty.”

On June 23 we were invited to give an overview of the project at the Annual Law Society of PEI meeting.  We met many of the lawyers who participated last year and invited more lawyers to participate this year.

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Annie Lee MacDonald and Daria Valkenburg at the Annual Law Society of PEI Annual General Meeting at Crowbush.

We were able to publicly thank the Law Foundation of PEI and the Law Society of PEI for supporting this project and explained how we were part of an active group that encourages hearing accessibility in public spaces, provides information on hearing related topics, and tries to build awareness.

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Susan Robinson, Q.C., Secretary-Treasurer and Executive Director of the Law Society of PEI, with Annie Lee MacDonald at Crowbush. (Photo credit: Daria Valkenburg)

An overview of the project’s objective to improve communication between the legal community and its clients with hearing loss was given, why it was important, and how lawyers could participate.

In the presentation given by Daria Valkenburg, she noted Last year, all of the lawyers in active practice ended up buying their pocket talker as they found it so useful. So what did we learn after a year?  The project exceeded our expectations, and was a win-win for both lawyers and for those with hearing loss.  Participating lawyers were very receptive and gave us some good tips as well, which were incorporated into a brochure for clients with hearing loss.  Every lawyer who participates in the project gets a number of brochures to have in the office. This was an excellent suggestion made by one of the participants.

One of the challenges identified is hard of hearing clients who do not self-identify. Since a reluctance to self-identify is an ongoing issue with many people with hearing loss, the tip sheets and discussions help you, as lawyers, to identify some of the ways to detect hearing loss informally.

One of the unexpected benefits of this project was that lawyers began informing seniors’ homes and seniors about the pocket talker.  This community service has had a ripple effect as once a lawyer was in the facility, we got contacted so that the seniors homes and seniors could purchase their own pocket talkers.  This helps improve their quality of life and reduces social isolation by being better able to communicate.

This year, lawyers who purchased a pocket talker for their office were invited to have their information posted on our blog as a public service to those with hearing loss, and most said yes.

The project was expanded with a brochure placed in the offices of lawyers with pocket talkers, in the hope that it will encourage people with hearing loss to self-identify in order to provide the best legal experience possible. Removing the stigma that many feel is a challenge hopefully will be more easily met now that there are legal firms who have participated in the project and begun to build awareness within their own client base.

Lawyer Daniel Tweel of Charlottetown represented last year’s participants, and explained that participation in the project was both useful and practical.

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Charlottetown lawyer Daniel Tweel with Daria Valkenburg at Crowbush. (Photo credit: Annie Lee MacDonald)

For a list of lawyers on PEI with a pocket talker in their office, and who have agreed to have their information posted on the blog, please see here:  PEI Lawyers With Pocket Talkers

If you are a lawyer who would like to participate, let us know.  If you have hearing loss and don’t have a hearing aid, and your lawyer is not part of this project, ask him or her to consider participation.  You can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

Like the work we do?  Consider a donation to help fund activities not covered by a grant.  100% of your donation stays on PEI to help Islanders. See our page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

A Sad Goodbye To Carol Connick

July 3, 2018.  We were saddened to learn of the passing of friend and member Carol Connick last week.  Her funeral is on Thursday morning.  For more information, please see: http://www.theguardian.pe.ca/obituaries/carol-jean-connick-5879/.

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Carol Connick on far left in October 2016, when we celebrated Annie Lee MacDonald receiving a Senior Islander of the Year Award. (Photo credit: Pieter Valkenburg)

In addition to being part of our hard of hearing group, Carol was a member of the Women’s Institute, and was their representative on the board of the PEI Seniors Secretariat.  Our condolences to her husband Keith MacKinnon and their family.

If you have memories you’d like to share about Carol, please email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI.

Like the work we do?  Consider a donation in Carol’s memory.  100% of your donation stays on PEI to help Islanders.  See our page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

Federal Accessibility Grants For Hearing Loops Available

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June 28, 2018.  If you would like your church, workplace, place of business, doctor’s office, hospital, municipal office, etc to have a hearing loop installed for better accessibility for those with hearing loss, a new federal accessibility grant is available.  Deadline for applications is July 26, 2018. Here is the link: https://www.canada.ca/en/employment-social-development/services/funding/enabling-accessibility-fund-small-projects.html

Currently on PEI, two churches and Charlottetown’s City Hall have installed hearing loops and these alone are making a difference to Islanders with hearing loss.  Now, there is an additional opportunity to move the Let’s Loop PEI project forward with the opportunity to apply for federal funding.

Already on our wish list for a hearing loop?  Here is a sampling of what has already been identified:

  • Theatres around the island that offer live performances
  • Churches and church halls
  • Registration desks at the hospitals in Charlottetown and Summerside
  • Charlottetown Airport
  • Doctors’ offices
  • Pharmacy counters
  • Hotel registration desks

Many cities and municipalities are legislating access for those with hearing loss.  With new disability laws coming into effect, this is a good opportunity to receive help with funding.  If you missed the buzz about the new upcoming legislation, here are two links: http://www.cbc.ca/news/canada/prince-edward-island/pei-accessible-canada-act-carroll-1.4717665 and http://www.cbc.ca/news/politics/accessibility-act-duncan-1.4715491.  You may recall that we participated in the consultation process and submitted a brief on behalf of our organization to both provincial and federal authorities.

It’s now up to us to encourage the venues we use to get in the loop!

More looping suggestions?  Email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

Report On Our June 2018 Meeting

June 27, 2018.  At the final meeting before the summer break, our guest speaker was Dr. Michael Corman, Principal Advisor of Senior’s Health at PEI’s Department of Health and Wellness. One of the roles of the Department is to provide oversight and policy direction to Health PEI.

Dr. Corman came to give an overview of PEI’s first Action Plan for Seniors, Near Seniors, and Caregivers entitled, “Promoting Wellness, Preserving Health“, released in May 2018. (See:  https://www.princeedwardisland.ca/en/information/sante-et-mieux-etre/seniors-health-and-wellness-action-plan) The Action Plan was prepared in consultation with many organizations and seniors, and Annie Lee MacDonald was our representative to ensure that those with hearing loss had a voice at the table.

We wanted ensure that, as the Action Plan becomes implemented, that hearing health and issues around hearing loss are not forgotten, and Dr Corman was presented with information about the work we have done over the past year.  The presentation generated a lot of interest and questions, and we thank Dr Corman and policy analyst Aly Inman for taking the time to meet with us.

One of the items mentioned by Dr Corman was Health PEI’s patient navigator service, which many had not heard about. Here is a link for more information: https://www.princeedwardisland.ca/en/information/health-pei/patient-navigator and the contact information: Email patientnavigator@gov.pe.ca or call 1-844-882-3141.

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Following the tea break, Jane Scott, of Ottawa, presented a cheque to us from the CHHA Foundation, on behalf of CHHA Foundation’s President Carole Willans. This was the final payment for the grant awarded for the Let’s Loop PEI project in May, in which two churches (South Shore United Church and West River United Church) and the City of Charlottetown’s City Hall participated.  We now have two technicians who can install hearing loops to IEC60118 international installation standards.

In the presentation, Jane read out the following from Carole Willans:  “All the CHHA Foundation Board members expressed their appreciation for the way the CHHA PEI Chapter took advantage of this funding opportunity.  The Chapter demonstrated its great ability to work as a group to get the job done.  More importantly, the lives of so many hard of hearing people have been improved and that is worth every cent.  Kudos to the Chapter and its volunteers for a job well done.  You make all hard of hearing Canadians proud!

CIMG0897 Jun 26 2018 Jane Scott presents Daria & Annie Lee with CHHA Foundation grant

Jane Scott on left presents grant cheque from CHHA Foundation to Daria Valkenburg and Annie Lee MacDonald for the Let’s Loop PEI project. (Photo credit: Brenda Porter)

Our thanks to the CHHA Foundation for helping making this project a reality.  It’s a good beginning as more venues are encouraged to make their places more accessible for those with hearing loss.

Our next meeting is on Tuesday, September 18, 2018, 9:30 am at North Tryon Presbyterian Church in North Tryon.  In the meantime, you can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg

So You’ve Been Invited To Speak To People With Hearing Loss

June 26, 2018.  Last year, as part of a commemoration event in Burgdorf, Germany, I was invited to give a presentation on a displaced persons camp that had been located in Burgdorf between 1945 and 1950. The Camp Ohio Research Project is one I happily volunteer for, as my father had been a resident in that camp.

However, there were many challenges to accepting this request.  As a person with hearing loss, I can easily misunderstand what someone says to me in English, let alone in German or French or Portuguese, the four languages of the audience.  There would be extensive media coverage, and the event was to be broadcast worldwide on a YouTube channel.  I said no, at first.

My husband then pointed out that my father would have wanted me to do this, and he also reminded me that I had taught adults for a living.  Just say yes.  And so I did.

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Onstage in Burgdorf, Germany, giving a presentation to a multi-national audience. (Photo credit: Joachim Dege)

Many presentation tips were drawn upon for this event to be a success.  They included the need to speak slowly.  This is so people who did understand English, but as a second language, could translate what I said in their head, and for the two people translating into German to have a chance to do their interpretation.

Because of the cameras, we had to have good lighting and a good sound system.  Everyone received a handout, in English and German, of the key points to be covered.  As this presentation included a photo slideshow, the pictures told a lot about what was being discussed.

There were many questions after the presentation, and each question was repeated in English and German, as were the answers.  Overall, it was a success.

answering questions during slide show

Ralf Gräfenstein on the left, and Tobias Teuber on the right, translated my presentation into German. (Photo credit: Bettina Wendlandt)

Many of the same tips used in addressing an international audience, or any audience for that matter, become essential tools for communication in addressing a group of people with hearing loss.

We are lucky to have many interesting presenters at our meetings, but sometimes the presenters make it difficult to follow them.  They speak too quickly.  They face the screen instead of the audience, or they wander around the room, meaning many people can’t see them.  If you can’t see someone, usually you also can’t hear them.

When Brenda Porter made the suggestion that we needed to prepare a tip sheet for presenters, everyone agreed, and 8 key points were decided upon to give to every future presenter. (See here: Tips for presenters when speaking to those with hearing loss )

Tips For Presenters When Speaking To Those With Hearing Loss

  1. Speak clearly and not too quickly, giving a natural pause between phrases/sentences.
  2. Stand in one place, rather than moving around. Face your listeners.
  3. Be sure that the lighting is good and that your face is well lit, not in shadow. In order to speech read, your listeners need to see your face clearly!
  4. Use lots of facial expression. This helps enormously in providing a context for your words and is key for speech reading.
  5. If at all possible, use a sound system. Be sure that your microphone is not directly in front of your mouth. All persons with hearing loss speech read to some extent and need to see your mouth/lips.
  6. Display the main points of your presentation in some way – whether via PowerPoint, a flip chart, or printed outline.
  7. Pause from time to time, especially following key points, and ask whether your listeners whether they need you to repeat/rephrase what you have said.
  8. Before answering, be sure to repeat any audience questions to be sure that listeners have understood them.

There are many more tips, of course, such as not using contractions.  If you don’t hear well, words like ‘can’ and ‘can’t’ sound the same!  Real-time captioning would be great, but is not affordable for a short presentation to a relatively small group.  And if you are listening to a presentation in a language you are not familiar with, contextual clues are very important.

Do you have more tips to share?  You can email us at hearpei@gmail.com or comment on our blog at https://theauralreport.wordpress.comYou can also follow us on Twitter: @HearPEI

Like the work we do?  Consider a donation to help us do more.  100% of your donation stays on PEI to help Islanders.  We now have a page at the Canada Helps website:  https://www.canadahelps.org/en/dn/34708

© Daria Valkenburg